terms
When you hire us for any services and/or goods you are agreeing to all of the terms of service as written here. BlackStone Studio reserves the right to change or update these terms at any time without prior notice.
Websites & Blogs
All files by BlackStone Studio are property of BlackStone Studio or have been licensed to BlackStone Studio, therefore any development or source files will not be released. Under no circumstances shall a BlackStone Studio website, blog or design be duplicated, sold or redistributed. The client may not alter or reuse the design or coding that is provided by BlackStone Studio. All preliminary proofs including graphics, layouts, etc, remain the full property of BlackStone Studio and may be used in future projects for other clients.
The content of the site can be copyrighted by the client, but the design and coding are property of BlackStone Studio or have been licensed to BlackStone Studio. The client can only copyright the text information and the images he/she provided to use on the site, but not the website itself.
The client will provide the content for the website, blog or design. Any text or images provided must be owned by the client or they must have permission to use it. Under no circumstances will BlackStone Studio be held liable for content provided by a client on a client website, blog, design or print project. The client will be responsible for paying any and all legal expenses that are a result of a lawsuit against BlackStone Studio for graphics, images and/or content which are provided by and used by the client.
BlackStone Studio does not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any information, article or entry posted on a client's website, blog or design. The client is entirely responsible for the content of any website, blog or design, and any harm resulting from it, whether the content in question constitutes text, graphics, pictures, audio files or software.
Hosting
If the client chooses to use their own hosting provider, BlackStone Studio will require access for the sole purpose of installing, updating and uploading the website files. All files uploaded by BlackStone Studio are property of BlackStone Studio or have been licensed to BlackStone Studio, so the client may not download, alter or reuse these files at any time. The website files do not belong to the client.
The client that uses their own hosting provider will be solely responsible for any and all hosting service charges. The client understands that when using another hosting provider, BlackStone Studio does not provide technical support for it.
Link Back
All BlackStone Studio websites will have a link back to BlackStone Studio and the proper accreditation to the work. Clients may not remove this link unless agreed upon otherwise by both parties.
Logos
The client will receive the logo design files upon completion to use freely. The fonts used in the logo files will be converted to outlines/curves. BlackStone Studio will not redistribute any fonts used in a logo.
BlackStone Studio designs logos that use only fonts which are licensed to BlackStone Studio or that are free to use for commercial purposes, therefore the client may not copyright/trademark any of them. BlackStone Studio may also use fonts which have been provided by the client. Any fonts provided must be owned by the client or they must have permission to use them. The client will be responsible for paying any and all legal expenses that are a result of a lawsuit against BlackStone Studio for fonts which are provided by and used by the client.
Other Graphic Design Projects
When designing any type graphic design project such a flyer, a postcard, a poster or an ad, the client may request to recieve the design file for such project. Depending on the elements used on the design, and if such elements are not under a licence, BlackStone Studio may be able to release the finished product file to the client. However, BlackStone Studio will retains ownership of the original digital files for any project.
If the client uses a different print company, the client will receive a printer quality design file for their graphic design project for the sole purpose of printing it. BlackStone Studio may also send the file directly to the client's printer, but BlackStone Studio will not be held responsible for any issues related to the print job. The client will be solely responsible for any and all printer service charges when using their own print company.
Under no circumstances shall a BlackStone Studio graphic design be duplicated, sold or redistributed. The client may not alter or reuse the design that is provided by BlackStone Studio. All preliminary proofs including graphics, layouts, etc, remain the full property of BlackStone Studio and may be used in future projects for other clients.
Photography
BlackStone Studio will retain ownership and copyright to all the pictures taken by BlackStone Studio. Depending on the project, the client may be granted permission by BlackStone Studio to print, publish or reproduce a selected number of photographs that will be burned on a CD for them.
BlackStone Studio photographs must be credited when they are posted online, regardless of any permission given to the client.
Proposals & Contracts
Proposals provided to clients will be honored for 30 days. A new proposal will then be provided upon request. Clients can approve a proposal by signing it or by sending a clear email approval for that proposal.
Refunds
Deposits are non-refundable. If the client paid in full and the project had to be terminated before it was completed, a partial refund can be issued based on the amount of work that was done.
Non-Communication
If BlackStone Studio is unable to communicate with a client on a project for a duration of 15 days by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.
Privacy Policy
BlackStone Studio does not share any information you provide to us to any parties (public or private).
Liability
Services purchased from BlackStone Studio are provided "as is" without warranty of any kind that the web design project will be uninterrupted or error free.
In no event will BlackStone Studio be liable to the client or any third party for any direct, indirect, special, punitive, incidental, or consequential damages. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client.