Terms

I / Me / My = BlackStone Studio

You / Your = Client

By hiring BlackStone Studio for any services you agree to all the terms as written here.

Ownership & Use

Logo Design

When your final payment has cleared, copyright will be automatically assigned as follows:

You will own the final logo artwork, and BlackStone Studio will email you the final logo in different file formats such as EPS, PDF, and JPG. Save them somewhere safe, as I may not always keep a copy. You do not have permission to resell or redistribute the logo, even if you have modified it in any way.

I use fonts that are either licensed to BlackStone Studio or are free to use for commercial purposes. You cannot copyright the fonts used in your logo. The files you receive will have the text converted to vector. I can give you the name of the fonts and guide you in where to purchase or download them, but I cannot redistribute the font files.

I do my best to create original logo artwork and will not knowingly copy other trademarked or copyrighted material. However, you are solely responsible for any trademark or copyright searches pertaining to the logo, as well as any trademark or copyright issues related to the creation and use of the logo.

I design your logo in CMYK color mode primarily. Colors can vary from screen to screen, and from printer to printer. I can help you in choosing Pantone colors for your logo if you request it. I will not be responsible for any issues related to color output and variations.

Graphic Design

Graphic design includes, but is not limited to, business cards, flyers, postcards, brochures, signs, and any marketing, promotional, or advertising pieces I design for you. When your final payment has cleared, copyright will be automatically assigned as follows:

You will receive the final design file in a high resolution non-editable format, such as a flat rasterized PDF or JPG. Save it somewhere safe, as I may not always keep a copy. You do not have permission to resell or redistribute the files, even if you have modified them in any way.

BlackStone Studio will own the unique combination of all the elements that constitute a complete design. I will license the final design as a whole to you, exclusively and in perpetuity. However, you will not own the individual elements used within it, as some graphics or photos may be licensed to BlackStone Studio through a third-party vendor. You do not have permission to extract any pieces, artwork, photos, or graphics from the completed design to use for any other purpose. I will not release any source files such as Photoshop, Illustrator, or InDesign.

I will design your project in CMYK color mode. Colors can vary from screen to screen, and from printer to printer. I will not be responsible for any issues related to color output and variations.

Non-Branding Graphics

I may use non-branding elements or graphics such as photos, vector artwork, icons, or effects in your project. These elements are part of my design resources, and they may be used alike for other client projects as well.

These elements are licensed to BlackStone Studio by third-party vendors. You are only allowed to use them within the project that BlackStone Studio designed for you. You are not allowed to extract any single element from your project to use for any other purpose.

Please note that licensed images and graphics cannot be used in design projects that are meant for merchandising or resale items. It is your responsibility to inform me if you plan to use the final design in items intended for sale.

This does not apply to any artwork you provided to BlackStone Studio. You will keep ownership of all elements of text, images, documents, and data you provide to me.

Preliminary Proofs

Any preliminary proofs I provide to you during the design process including, but not limited to, logos, flyers, business cards, vector artwork, rasterized graphics, layouts, mockups, etc., which are not selected as part of the final design, will remain the full property of BlackStone Studio and may be used in future projects for other clients.

Changes & Revisions 

Changes & Revisions

A reasonable amount of changes and revisions are done throughout the design process. Once the project is completed, any additional changes will have an added cost. Projects are considered complete once I have finished my commitment to the work. I will still consider the project complete even if you decide to delay in providing me with text, images, or any content necessary to prepare final files for a design project.

If we go over 3 rounds of revisions while doing small tweaks to finalize the design, that’s is considered reasonable. If, after 3-4 rounds of changes, we are not getting any closer to a final design, that would be regarded as unreasonable and out of the scope of the project. At that point, any additional changes may have an added cost.

Client’s Responsibility

Client's Responsibility

You are responsible for providing all the content for your project. BlackStone Studio does not provide copywriting services. You will guarantee that all the content you provide to BlackStone Studio is either owned by you or that you have permission to use it. The content refers to things such as text verbiage, fonts, vector artwork, rasterized graphics, photos, audio files, videos, and documents. I am not responsible for keeping a copy of said content.

You guarantee that all products/services sold or promoted through your design project are not illegal, restricted, or fraudulent. You will be responsible for paying any and all legal expenses that are a result of a lawsuit against BlackStone Studio for any content you provided to me, as well as any products/services you sold or promoted using said design.

I do not endorse, support, represent, or guarantee the truthfulness, accuracy, or reliability of any information in your design project. You are entirely responsible for the content and any harm resulting from it.

Payment Policies

Proposals & Agreements

Proposals are honored for 30 days. I also require this written agreement to be signed before any work is scheduled or started.

Payments

BlackStone Studio requires a 50% deposit before any work is scheduled or started. The balance, plus any added costs for services requested along the way, will be required at the completion of the project. Projects are considered complete once I have finished my commitment to the work. I will still consider the project complete even if you decide to delay in providing me with text, images, or any content necessary to prepare final files for a design project.

Refunds & Termination

Your deposit is non-refundable. If you decided to pay in full and the project needs to be terminated before it is completed, BlackStone Studio may agree to provide a partial refund based on the amount of work that was done and the amount of time invested in trying to contact you about the project. Refunds are entirely at BlackStone Studio’s discretion. I reserve the right to terminate or suspend a project for any reason, including without limitation if you breach the terms. If a project is terminated, suspended or canceled, no files or rights will be released for the project.

Schedule

If you need to postpone the project for a period of up to 30 days, I will request that you make an additional payment towards the balance. If you need more than 30 days, I will request that you make an additional payment towards the balance and pay an extension fee based on the amount of time the project is postponed. BlackStone Studio reserves the right to terminate a project that has been postponed for longer than 3 months.

Non-Communication

If I am unable to communicate with you by email or phone for up to 15 days during the design or development of your project, I will cancel the work without prior notice, and no refund will be issued regardless if you paid in full.

Late Payment Fee

The total balance is due upon completion. If you are more than 30 days late on a payment, a 10% late payment fee will be added to your balance. This fee will accrue each month that your account is in arrears. 

Returned or Bounced Checks

A $20 fee applies to all returned checks. Enter the routing and bank number carefully when paying online via EFT and be sure that your account has sufficient funds to cover the withdrawal.

Additional Notices

Right to Credit & Display Work

I reserve the right to display and link to your project as part of my portfolio and to write about it on websites, in magazine articles, books, social media, and any online or offline publication for the purpose of creative recognition, professional advancement, and service advertising. I may also enter the work in contests or competitions.

Printing Services

BlackStone Studio offers digital printing. I print everything in CMYK through third-party vendors. I cannot guarantee colors matching to Pantone colors or to previous print jobs. Colors can and will vary. Once a print order has been approved, it cannot be canceled.

Clients from the Same Industry

I work with many clients, some of which are in the same industry, and may be competitors. I personalize every design for each business and never share any information that is trusted to me or deemed confidential.

Vendors

I work with multiple vendors. I am a reseller for services such as printing. I do not share vendor information with my clients.

Liability

All services and/or goods you purchase from BlackStone Studio and all information on the BlackStone Studio website are provided “as is” without warranty of any kind that they will be uninterrupted, timely, secure, or error-free.

I am not liable to you or any third-party for any direct, indirect, special, punitive, incidental, or consequential damages, including lost profits, lost savings, business interruption, loss of data or other losses, even if you have advised me of them, resulting from the use of my services/goods or the use of my website. Finally, if any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Website Client Notice

Web Maintenance

As of January 2020, BlackStone Studio no longer offers website design services. However, I continue to provide web maintenance to previous website clients. I do not provide any free ongoing maintenance or updates. BlackStone Studio is not responsible for any updates the client do to the website themselves.

WordPress, theme, or plugin updates are rolled out by each third-party vendor at their own discretion. Updates may include new features, compatibility changes, glitch fixes, security patches, etc. BlackStone Studio is not responsible for monitoring your website for any updates. The only time I check that all your website software is up to date is when I am hired to perform a theme update or if you have purchased any of my annual maintenance plans.

BlackStone Studio reserves the right to change or update these terms at any time without prior notice.

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